Software

ACT! 2000

Q1: Why has my menu/tool bar disapeared? The menu/tool bar may disappear if a user alters its original properties. Please email support at support@personable.com

Q2: Can I hook my PDA into ACT! 2000 over my virtual desktop? Not at this time. PDA connections are under development and we hope to have a solution shortly.

Q3: Can I use the email feature through ACT 2000? Not at this time. Email connectivity is under development and we hope to have a solution sometime in the future.

Q4: Can I use the fax feature or initiate a phone call on a contact through ACT 2000? Not at this time. Telephony connectivity is under development and we hope to have a solution sometime in the future.

MS Office 2000

Q1: Can I use templates for Microsoft Office, such as PowerPoint, Excel, and Word? YES, as long as the template is stand-alone and does not require to be installed, then templates will work.

Q2: Will I be able to login to the service, open the Word application, and log off so I can use the Word application offline? NO, doing so would cut off the user connection to our servers that hold the application. In essence, the Word application is not installed on your local computer.

Q3: If I have a Word document on a floppy disk will I be able to open that file in my virtual desktop? YES, by going through "My Computer" on the virtual desktop. You can run the Word application at your virtual desktop and use the local Word documents.

Q4: If I have an older Word document saved on Word 95, will I be able to see the file on my virtual desktop? YES, Office 2000 is backwards compatible.

Q5: If I have a file saved in a “WordPerfect” format, will I still be able to see and modify the file on my virtual desktop? YES, Office 2000 can read multiple different formats.

Q6: How can I make Outlook 2000 work on my virtual desktop? There are four steps to make Outlook 2000 work on your virtual desktop:
1. In the Microsoft Outlook Setup Wizard choose Internet E-mail
2. Click on Setup Mail Account
3. Do the personal configurations from the General tab and Servers tab, and click Apply and then OK
4. When the Wizard prompts to enter the path for personal folder file (.pst), click on Browse, direct it to anywhere within your "P or Q" drive.

Q7: How do I transfer Outlook information from my local computer to Outlook 2000 in the virtual desktop? If you are currently running MS Outlook:
Do a search on your computer for mailbox.pst. Upload this file to your P:\ drive on your virtual desktop. Note: .pst files can be fairly large, you may need to purchase more hard drive space.

If you are currently running Outlook Express:
For Transferring Messages:
Go to File, Export, Messages, follow the steps, and export all your information into a mailbox .pst. Next, take this file, and upload it into your P:\ drive.
For Transferring Contacts:
Go to File, Export, Addresses, export it as CSV (comma separated values) and import this file from Outlook 2000.

MS Office 2000 Multilanguage

Thank you for choosing Office 2000 Multilanguage. Please follow these steps to have the Office 2000 appear in the language that you desire.

• Language Settings: In order to have the Office 2000 appear in the language that you desire, please double click on the Microsoft Office Language Settings icon on your desktop. A dialog box should appear, and under the User Interface tab, you may choose the desired language for Display menus and dialog boxes as well as the Help menus.
• Keyboard Configuration: In order to input or have the keyboard layout in the language of choice, please click the Keyboard Configuration icon on the desktop, and click on the Input Locales tab. Click Add to add the Input Language of choice, and click Ok to exit from the Keyboard Properties. A small icon should be loaded into the task bar in the bottom right hand corner.
• Keyboard Typing: To start typing in the language of choice, open up the Office application and go to the task bar in the bottom right hand corner and click on the icon. A menu should appear and from there, choose the language of choice as well as the keyboard layout. Now the user can type in the desired language.

Gracias por utilizar el programa Office 2000 Multilanguage. Por favor siga los siguientes pasos para usar el programa de Office 2000 en el lenguaje deseado.

• Configuración de idioma: Para que Office 2000 aparezca en el idioma que usted desee, haga doble clic en el icono de configuración de idioma Microsoft Office de us escritorio. Un cuadro de diálogo debe aparecer y debajo de la ficha de Interfaz de usuario, puede escoger el idioma deseado para menús desplegables y cuadros de diálogo, además de los menús de Ayuda.
• Configuración del teclado: Para entrar datos o tener una distribución del teclado en el idioma deseado, haga clic en el icono de Configuración de teclado en el escritorio, y haga clic en la ficha Idiomas. Haga clic en Agregar para añadir el idioma de entrada deseado y haga clic en Aceptar para salir de Propiedades del teclado. In icono pequeño debe cargarse en la barra de tareas en la esquine inferior de la derecha.
• Escribir en el teclado: Para empezar a escribir en el idioma deseado, abra la aplicación Office y vaya a la barra de tareas en la esquina inferior de la derecha y haga clic en el icono. Un menú debe aparecer y desde el mismo, escoja el idioma deseado además de la distribución del teclado. Ahora el usuario puede escribir en el idioma deseado.