Q1: What are the minimum system requirements for MAC Users? 1. Operating System: 8.5.1 or higher 2. Browser Compatibility: JAVA version now available a. Internet Explorer, requires version 4.0 or higher b. Netscape Navigator, plug-in currently unavailable 3. Macintosh Runtime Java Environment a. MRJ version 2.2 required, upgrade at Apple.com: http://developer.apple.com/java/download.html

Q2: When I tried to log on through my Macintosh I get a "Applet Security Warning" dialog box. However, after I click "OK" I can get through and use your service. What does this dialog box mean?
It means you need to upgrade your "Macintosh Runtime Java"(MRJ) environment. You are probably using Mac OS 8.5 or 8.6. In which case your MRJ is too old. You can upgrade your MRJ at http://developer.apple.com/java/download.html

Q3: Even though I have a 56K modem, I can’t seem to connect with the Java client or through a Macintosh.
Many users utilize a 56K modem, but actually connect at slower speeds, sometimes much slower. This can be caused a variety of factors, such as an overloaded ISP or even line noise. To test your actual connection speed, go to this site: speed test If your connection is below 33 Kbps (either upstream or downstream) you may not be able to form the necessary connection to our servers. For more information or assistance, please email support at support@personable.com.

*Please note: The MacIntosh support is not available for all Personable Products. Please check with your sales contact for more information.