Q1: How do I install the Netscape Navigator plug-in?
Click here for step-by-step process.
We currently provide web browser desktop connection support for Microsoft’s Internet Explorer and Netscape’s
Navigator browsers to our subscription membership.
Minimum Netscape Navigator version required for connection to
the virtual desktop is version 4.0 or higher. Please note that version 6.0 of Netscape Navigator
is not yet currently supported, however a port to this version will be available in the near future. The
first time a subscription member using Netscape Navigator connects to a
virtual desktop (this occurs immediately following the login
process), the subscriber will be prompted to download a Netscape plug-in. Please
download this plug-in to a temporary directory, then click on this new file in
your temporary directory to install the plug-in. Once installed, the subscriber
must exit and restart their Netscape Navigator, and then login to the virtual desktop
again. This only occurs the first time a new subscriber joins our service.
Q2: Can I use Internet Explorer or Netscape Navigator on my virtual desktop?
We currently do not provide web browser virtual desktop support at this time. We are currently pursuing this
in development and will offer this at a future date.
