FAQ
Q1: Why choose Personable Inc. to do my outsourcing?
Q2: How do I contact Personable if I have questions regarding their work?
Q3: Do I have to sign a contract?
Q4: How do I get a copy of the QuickBooks file when the work has been complete?
Q5: Can I see the source documents when I download the QuickBooks file?
Q6: What is your turnaround time?
Q7: What type of security do you implement?
Q1: Why choose Personable Inc. to do my outsourcing?
A1:You will have a local Account Manager, so there is no time zone or communication barrier between us. Our staff is knowledgeable in the latest accounting technology and practices. With Personable, you can receive high quality work with out incurring costs from chasing technology or hiring new staff.
Q2: How do I contact Personable if I have questions regarding their work?
A2: Support is provided between the hours of 6am to 5pm PST via phone or email. Simply call 800.688-4281
Q3: Do I have to sign a contract?
A3: No. We will try our best to keep you as a loyal customer.
Q4: How do I get a copy of the QuickBooks file when the work has been complete?
A4: Your account manager will send a notification when the work has been completed. You can simply copy and paste the information you need.
Q5: Can I see the source documents when I download the QuickBooks file?
A5: You will have access to all documents you upload. If you purchase SourceLink, your documents will be filed in an easy-to-use folder structure with the ability to retrieve related documents in QuickBooks.
Q6: What is your turnaround time?
A6: Depending on client preference and reasonable workload, our staff will provide timely and accurate service. Specific deadlines can be arranged.
Q7: What is your turnaround time?
A7: Click here to see security.
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